Refund policy

At FuelVit, we are committed to providing high-quality wellness products. Due to the nature of our products, please review our Return & Refund Policy carefully before making a purchase.

Returns

For hygiene and safety reasons, we do not accept returns on products that have been:

• Opened or used.
• Damaged after delivery due to customer handling.
• Purchased during clearance or promotional sales (unless received damaged or incorrect).

Returns may be accepted only if:

• You received the wrong product.
• The product was damaged during transit.
• The product was defective upon delivery.

To be eligible for a return, the product must be:

• Unused and in its original sealed packaging.
• Returned with the original invoice or proof of purchase.
• Reported within 48 hours of receiving the order.

Return Request Process

To initiate a return, please email us at info@fuelvit.in with:

• Your Order ID
• Full Name
• Contact Number
• Photos of the product and packaging (if damaged or incorrect)
• A brief description of the issue

Our support team will review your request and respond within 2–3 business days.

Refunds

Once your returned product has been received and inspected, we will notify you of the status of your refund.

If approved:

• Refunds will be processed to the original payment method.
• Please allow 5–10 business days for the refunded amount to reflect in your account, depending on your bank or payment provider.

Shipping charges (if any) are non-refundable unless the return is due to our error.

Replacement Policy

Instead of a refund, we may offer a replacement if:

• You received a damaged product.
• You received an incorrect item.
• The product is found to be defective.

Replacement requests are subject to stock availability.

Order Cancellation

• Orders may be cancelled before they are shipped.
• Once an order has been dispatched, it cannot be cancelled.
• If your cancellation request is approved before dispatch, a full refund will be initiated to your original payment method.

Non-Returnable Items

The following items are not eligible for return or refund:

• Opened or used products.
• Products with damaged or missing original packaging.
• Products damaged due to improper storage or misuse after delivery.
• Gift cards or promotional items (if applicable).

Contact Us

If you have any questions regarding returns or refunds, please contact us:

FuelVit
Email: info@fuelvit.com